If people cannot hear you when using Chatvibe, it could be due to any of the following:

• Your microphone is not installed or is turned off.
  
  
• Your Volume control is not high enough. Click on the SOUND Tabe. You should then see a Voume Slider control. Set it to about 3/4 of the way up. Click on SELECT. This should fix your sound problem.
  
  
• Your Microphone is plugged in to the wrong port. Check to see that it is plugged in to the MIC port.
  
  
• Your Microphone is plugged in to the right port, but the wrong sound device. The Hauppage or Osprey 210 capture cards both have sound ports which are not used by CHATVIBE. Instead, CHATVIBE will only recognize the primary sound device on your computer, such as a sound blaster. Unplug your mic from your capture card, and plug it into the MIC input on your original sound card. Then check with option 1 to make sure you have the correct input/recording device on your sound card and try again.
  
  
• If you are using a CREATIVE LABS EXTIGY or AUDIGY External Sound Card, use your remote to turn-on the microphone by clicking on OPTIONS and then selecting Microphone with the Cursor. Then, turn up your Microphone gain to approximately 3/4 of the way. Make your sure your mic is plugged into the Mic input on the front of the Extigy unit, and not into the Mic input of your computer.
  
  
• TEST YOUR SOUND!. Run the Windows Sound Recorder program and record and playback your own voice. Click on Start / Programs / Accessories / Entertainment / Sound Recoder. Click on RECORD, Speak into your mic, and see if you record any sound. Play it back and listen. How do you sound? If the quality is bad, adjust your mic settings and position of your mic to get the best possible sound. This makes a HUGE Difference and your customers will appreciate it.